Privacy Policy - Skip Hire Hanwell

Introduction

Welcome to Skip Hire Hanwell. We prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect various types of information to provide and improve our services to you:

Personal Identification Information: This includes your name, address, phone number, email address, and other contact details.
Payment Information: We collect payment details such as credit card information to process transactions.
Usage Data: Information about how you use our website and services, including IP address, browser type, and operating system.
Location Data: If applicable, we may collect your geographical location to provide location-based services.
Communication Data: Any information you provide when contacting us, such as inquiries or feedback.

How We Use Your Information

We utilize the collected information for various purposes, including:

Service Provision: To facilitate your skip hire bookings and manage your accounts.
Improving Services: Analyzing usage data to enhance our website and services.
Communication: Sending you updates, promotional offers, and important information related to your bookings.
Security: Protecting against fraud, unauthorized access, and other security threats.
Compliance: Ensuring compliance with legal obligations and regulations.

Legal Basis for Processing

Our legal basis for processing your personal data depends on the context:

Consent: We may rely on your consent to process your data for specific purposes.
Contractual Necessity: Processing necessary to fulfill our contractual obligations to you.
Legal Obligations: Compliance with legal requirements and regulations.
Legitimate Interests: Processing based on our legitimate business interests, provided they are not overridden by your rights.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our services, such as payment processing, data analysis, and customer service.
Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the new entity.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Protecting sensitive data through encryption technologies.
Access Controls: Limiting access to personal data to authorized personnel only.
Secure Storage: Storing data on secure servers with regular security assessments.
Regular Audits: Conducting periodic reviews to ensure data security compliance.

Despite these measures, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

You have certain rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: Under certain conditions, you can request deletion of your personal data.
Right to Restrict Processing: You can request limitation of how we process your data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your data for specific purposes.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us through the appropriate channels as specified on our website.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data is adequately protected.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any external sites you visit.

Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.